Privacy

We take your privacy seriously. This privacy policy applies to you if you visit our websites, use our services, or want information on how we process personal data.

Aneo is responsible for how we collect, store, and use your personal information. Some of our subsidiaries manage specific processing activities within their areas of responsibility. This applies to Aneo Build, Aneo Mobility, Aneo Industry, and Aneo Retail.

Jump to

Privacy Policy

→

Privacy Policy

→

Access to Registered Personal Data

→

Access to Registered Personal Data

→

Withdrawal of consent

→

Withdrawal of consent

→

Privacy Policy

01

Contact Information

We at Aneo are the data controller for personal data collected when you use aneo.com. Aneo is a group that includes other companies, such as Aneo Build, Aneo Mobility, Aneo Industry, Aneo Retail, Aneo Real Estate and Construction.

Please contact us if you have any questions about our processing of personal data:

Aneo A/S
Klæbuveien 118
7031 Trondheim

Tel: +47 73 60 30 00
Email: post@aneo.com

02

Purpose of Processing Personal Data

We collect, process, and use your personal data for various purposes depending on who you are and how we come into contact with you. Our overall purpose for processing your personal data is to deliver the services you expect from us, and to be able to provide you with better information, service, and support. The more specific purposes vary depending on whether you are a customer or a visitor:

Information about our customers is used to manage and administer the customer relationship you have with us, whether you are a customer of ours or have contacted us to request information, a site visit, or to sign up for an email list. Information about customers' use of our services may be used in work related to statistics/analysis and product improvement. The information may also be used for marketing if you have consented to this.

Information about our visitors is used to ensure safe passage in our development areas and facilities, while staying in our office premises, as well as to ensure the safety of people and equipment in our power plants and development areas. The processing of personal data takes place based on an assessment that it is necessary for us to manage and safeguard our employees, partners, and the public in operational tasks and in any potentially risky or threatening situation, as well as to prevent and protect assets in connection with theft, vandalism, and sabotage. We have assessed that this is necessary to manage your relationship with us and to fulfill our responsibilities within HSE and our duty of care.

03

What we collect

Information associated with visits to our website and the use of cookies

When you visit our website, your usage data is logged. This happens, for example, when you view or click on content on the website, or when searches are carried out. In this connection, we use cookies. Cookies are small text files that are stored on your computer when you download a website.

We process personal data on the basis of a balancing of interests. We have assessed that it is necessary for us to do this in order to tailor the website to our users. However, we safeguard your privacy by using the information only for statistics. In these statistics, it is not possible to identify you as an individual (read about what cookies are on https://snl.no/informasjonskapsel).

Cookies used to register what you do on our websites contain an ID number, which stays with you between visits. This means that you are, in principle, anonymous, but we can nevertheless collect information about what you and others do on the website over time. The information collected includes which pages have been visited and other activities on the website, in addition to general information about your browser and computer/mobile phone, as well as your IP address in anonymized form.

There are two different purposes of this data collection.

The first purpose is to provide us with information about how our websites are used, so that we are better able to improve your user experience, provide the website with better functionality and analyze our traffic. For this purpose, we use Google Analytics to collect and store data, but we ensure that the information is not shared with others or used for other purposes. Without this information, it is difficult for us to design the website so that it meets our customers' needs in a good way, and the basis for this processing with Google Analytics is therefore a balancing of interests.

The second purpose is to be able to serve you personalized and tailored marketing, including product ads with a personal touch, in other channels and websites, such as social media, outside our websites, or to measure the effect of such marketing. To achieve this, we allow advertising providers such as Google, Facebook and Microsoft to link information about your use of the website to their cookies and their ID numbers. This enables them to combine information from many different websites, so that we can show you relevant ads elsewhere on the Internet, and so that they can enrich the interest profile they have on your user in order for you to generally receive better tailored ads also from other companies. The basis for this processing is your active consent, which you give by accepting marketing cookies or clicking "Allow all" on our cookie banner.

On our cookie overview you can see a full overview with more details of which cookies are used on our websites. You can also change or withdraw your consent to our use of cookies.

Information related to the processing of job applications

Processing of job applications takes place through the recruitment system Webcruiter, where Webcruiter AS is the data processor. By applying for a job with us, applicants consent to information being stored in an electronic archive. Data is not sold, exchanged or passed on to third parties. The information processed is CV, application, certificates and references. Processing of personal data takes place on the basis of consent that you have given by submitting an application.

Information related to responding to inquiries (email, forms and phone)

To handle incoming phone calls, form contacts and email inquiries, we store information such as name, phone number, email address, any previous email history, as well as any personal data that may be included in the inquiry. The processing of personal data takes place on the basis of a balancing of interests. We have assessed that this is necessary for us to help you with what you are wondering about, and the information is therefore logged as part of your customer relationship with us.

Information related to invitations to events

To be able to invite you to events, openings and similar, we use information such as your email address, as well as any personal data that may be included in the invitation. The processing of personal data takes place on the basis of a balancing of interests. We have assessed that this is necessary for us in order to invite you to events. Contact us if you wish to unsubscribe from such an invitation list.

Information related to customer relationships

Information related to your customer relationship is primarily used to manage the customer relationship. This includes contact information, transaction information, as well as information related to ordering and use of the service. The processing of personal data takes place on the basis of consent given when entering into the customer relationship.

Information related to access control

Access control may take place in our office buildings, operations center, service buildings, power plants, storage areas and other facilities. Access control processes information such as name and phone number, and possibly company/employer and image, of persons who are in our buildings/facilities, as well as possibly the time of entry and exit from buildings/facilities. The processing of the material takes place after an assessment in which it is necessary for us to control and secure access to our buildings and facilities, prevent and protect the persons who are in our buildings and facilities in the event of a potentially hazardous or threatening situation, as well as protect assets and prevent theft, vandalism and sabotage. Logs are handled in accordance with applicable regulations.

Information related to camera surveillance

Camera surveillance may take place of office buildings, operations center, installation stations, cars, power plants, storage areas or other facilities (including wind farms, storage areas and transport routes in connection with wind power development). The information processed is video and images of persons who are in and around office buildings, operations center, cars, installation stations, power plants, storage areas or other facilities (as above). The processing of surveillance material takes place after an assessment in which it is necessary for us to monitor in order to prevent and protect our employees, partners and the public in the event of a potentially hazardous or threatening situation, as well as to prevent and protect assets in connection with theft, vandalism and sabotage. Recordings and logs are handled in accordance with applicable regulations.

Information Related to Visits on Our Websites and Use of Cookies

When you visit our websites, your usage data is logged. This occurs, for example, when you view or click on content on the site, or when searches are performed. In this regard, we use cookies, also called cookies. Cookies are small text files stored on your computer when you download a webpage.

We process personal data based on a balancing of interests. We have assessed that it is necessary for us to do this to tailor the website to our users. However, we preserve your privacy by using the information solely for statistical purposes. In these statistics, it is not possible to identify you as an individual (read what cookies are at https://snl.no/informasjonskapsel).

Cookies used to register your activities on our websites contain an ID number, which remains with you between each visit. This makes you initially anonymous, yet we can still collect information about what you and others do on the site over time. Information collected includes which pages were visited and other activities on the site, in addition to general information about your browser and computer/mobile phone, as well as your IP address in anonymized form.

There are two different purposes for this data collection.

The first purpose is to provide us with information on how our websites are used, so we can better improve your user experience, enhance the site's functionality, and analyze our traffic. For this purpose, we use Google Analytics to collect and store data, ensuring that the information is not shared with others or used for other purposes. Without this information, it would be difficult for us to design the website so that it meets our customers' needs effectively, and the basis for this processing with Google Analytics is therefore a balancing of interests.

The second purpose is to serve you personalized and tailored marketing, including product advertisements with a personal touch in other channels and sites, such as social media, outside our websites, or to measure the effect of such marketing. To achieve this, we allow advertising providers such as Google, Facebook, and Microsoft to link information about your use of the site to their cookies and their ID numbers. This enables them to connect information from many different websites, allowing us to show you relevant ads elsewhere on the internet, and enriching the interest profile they have on your user so you generally receive better-tailored ads from other companies as well. The basis for this processing is your active consent, which you give by accepting marketing cookies or clicking "Allow all" on our cookie banner.

In our cookie overview you can see a full overview with more details on which cookies are used on our websites. You can also change or withdraw your consent to our use of cookies.

Information Related to the Processing of Job Applications

The processing of job applications is carried out using the recruitment system Webcruiter, where Webcruiter AS acts as the data processor. By applying for a job with us, applicants consent to the storage of information in an electronic archive. Data is not sold, exchanged, or passed on to third parties. The information processed includes CV, application, certificates, and references. The processing of personal data takes place based on consent given by submitting the application.

Information Related to Handling Inquiries
(email, form, and phone)

To manage incoming calls, form contacts, and email inquiries, we store information such as name, phone number, email address, any previous email history, and any personal data that may accompany the inquiry. The processing of personal data takes place based on a balancing of interests. We have assessed that this is necessary for us to help you with your inquiries, and the information is therefore logged as part of your customer relationship with us.

Information Related to Event Invitations

To be able to invite you to events, openings, and similar occasions, we use information such as your email address and any personal data that may accompany the invitation. The processing of personal data takes place based on a balancing of interests. We have assessed that this is necessary for us to be able to invite you to events. Contact us if you wish to deregister from such an invitation list.

Information Related to Customer Relationships

Information related to your customer relationship is primarily used to manage the relationship. This includes contact information, transaction information, as well as information related to the ordering and usage of the service. The processing of personal data takes place based on consent given upon entering the customer relationship.

Information Related to Camera Surveillance

Camera surveillance may occur in office buildings, operational centers, assembly stations, vehicles, power plants, storage areas, and other facilities (including wind farms, storage areas, and transport routes related to wind power development). Information processed includes video and images of individuals located in and around office buildings, operational centers, vehicles, assembly stations, power plants, storage areas, or other facilities (as above). The processing of surveillance material takes place following an assessment where it is necessary for us to monitor to prevent and protect our employees, partners, and the public in potentially risky or threatening situations, and to prevent and protect assets in connection with theft, vandalism, and sabotage. Recordings and logs are handled in accordance with applicable regulations.

Information Related to Visits on Our Websites and Use of Cookies

When you visit our websites, your usage data is logged. This occurs, for example, when you view or click content on the website, or when searches are conducted. In this context, we use cookies, also known as cookies. Cookies are small text files stored on your computer when you download a webpage.

We process personal data based on an assessment of interests. We have determined that it is necessary to do this to tailor the website to our users. However, we protect your privacy by only using the information for statistical purposes. In this statistic, it is not possible to identify you as an individual (read about what cookies are at https://snl.no/informasjonskapsel).

Cookies used to register your activity on our websites contain an ID number, which remains with you between visits. This means you are essentially anonymous, but we can still collect information about what you and others do on the site over time. Information collected includes which pages have been visited and other activities on the site, in addition to general information about your browser and computer/mobile phone, as well as your IP address in an anonymized form.

There are two different purposes for this data collection.

The first purpose is to provide us with information on how our websites are used, enabling us to better improve your user experience, enhance website functionality, and analyze our traffic. For this purpose, we use Google Analytics to collect and store data, but we ensure that the information is not shared with others or used for other purposes. Without this information, it would be difficult for us to design the website to effectively meet our customers' needs, and the basis for this processing with Google Analytics is therefore an assessment of interests.

The second purpose is to serve you personalized and tailored marketing, including product ads with a personal touch in other channels and sites, such as social media, outside our websites, or to measure the effect of such marketing. To achieve this, we allow ad providers like Google, Facebook, and Microsoft to link information about your site usage to their cookies and ID numbers. This enables them to connect information from many different websites, so we can show you relevant ads elsewhere on the Internet, and so they can enrich the interest profile they have of your user for you to generally receive better tailored ads also from other companies. The basis for this processing is your active consent, given by accepting marketing cookies or clicking "Allow all" on our cookie banner.

In our cookie overview you can see a full detailed list of which cookies are used on our sites. You can also change or withdraw your consent to our use of cookies.

Information Related to the Processing of Job Applications

The processing of job applications is carried out using the recruitment system Webcruiter, where Webcruiter AS acts as a data processor. By applying for a job with us, applicants consent to information being stored in an electronic archive. Data is not sold, exchanged or relayed to third parties. The information processed is CV, application, certificates, and references. The processing of personal data is based on consent given by submitting the application.

Information Related to Handling Inquiries (Email, Forms, and Phone)

To handle incoming phone calls, form contacts, and email inquiries, we store information such as name, phone number, email address, any previous email history, and any personal data that might come with the inquiry. The processing of personal data is based on an assessment of interests. We have determined that this is necessary for us to help you with your inquiries, and the information is logged as part of your customer relationship with us.

Information Related to Invitations to Events

To be able to invite to events, openings, and similar, we use information such as email addresses and any personal data that might come with the invitation. The processing of personal data is based on an assessment of interests. We have determined that this is necessary for us to be able to invite you to events. Contact us if you wish to unsubscribe from such an invitation list.

Information Related to Customer Relationships

Information related to your customer relationship is primarily used to manage the customer relationship. This includes contact information, transaction information, as well as information related to ordering and use of the service. The processing of personal data is based on consent given upon entering the customer relationship.

Information Related to Video Surveillance

Video surveillance may occur in office buildings, operations centers, installation stations, vehicles, power plants, storage areas, and other facilities (including wind farms, storage areas, and transport routes related to wind power development). Information processed includes film and images of people present in and around office buildings, operations centers, vehicles, installation stations, power plants, storage areas, or other facilities (as above). The handling of surveillance material is carried out after an assessment where it is necessary for us to monitor to prevent and protect our employees, partners, and the public in potentially risky or threatening situations, as well as to prevent and secure assets against theft, vandalism, and sabotage. Recordings and logs are handled in accordance with applicable regulations.

04

Your Rights

Your rights when we process personal data about you:

  1. Information: You have the right to receive information about the personal data we process about you. Through this notice, we inform you about our processing of personal data. You can also contact us if you would like more information.


  2. Access: You have the right to request access to the personal data processed about you. Please contact us if you would like access.


  3. Correction and deletion: You can also ask us to correct inaccurate information we hold about you or ask us to delete personal data.


  4. Processing based on consent: If we process personal data based on your consent, you can withdraw your consent at any time. The easiest way to do this is to use the method described when you gave your consent or contact us. You can withdraw your consent to receive newsletters through the relevant links in the emails you have received. You can change or withdraw your consent to the processing of personal data based on cookies via “Cookies” found in the footer, as described above.


  5. Right to restrict or object to processing: You have the right to have processing restricted in certain cases, such as:

    • You dispute the accuracy of the personal data - processing is suspended for a period that allows us to verify the accuracy of the personal data.

    • The processing is unlawful, and you oppose the deletion of the personal data and instead request that the use of the personal data be restricted.

    • We no longer need the personal data for the purposes of processing, but you need them to establish, assert, or defend legal claims.

    You may also object to processing pending verification of whether our legitimate interests override your privacy.


  6. Right to data portability: For personal data you have provided to us and that is necessary to perform a contract with us, and that is processed automatically (i.e. not manually by us), you may request that the personal data about you be disclosed or transferred to another provider in a structured, commonly used, and machine-readable format (data portability).

  1. Automated processing, including profiling: This is described in more detail further down in the notice.


  2. Complaint to the Data Protection Authority: If you believe that our processing of personal data is not in accordance with what we have described here or that we otherwise violate data protection legislation, you may complain to the Data Protection Authority.

You can find more information about your rights and how to contact the Data Protection Authority on the Data Protection Authority's website.

Please contact us if you have any questions related to exercising your rights or our processing of personal data. You can find our contact information at the top of this notice.

05

Storage

In general, we store your information for as long as necessary for the purpose of the processing, provided this does not conflict with applicable laws and regulations on the storage of personal data. This storage is justified by current requirements for retaining accounting records, and is also necessary to safeguard the customer's interests in connection with possible claims and other follow-up issues related to the customer relationship, as well as the need to have access to a history of contacts and deliveries upon the customer's request.

We delete all information associated with the customer relationship when the relationship is considered terminated. We consider a customer relationship terminated 3 years after the last delivery to the customer has been completed, unless any subsequent contact indicates that the customer relationship is still considered to be ongoing.

Personal data that we process on the basis of your consent will be deleted if you withdraw your consent, as long as this does not conflict with applicable legislation on the storage of special categories of personal data.

Information that we are required to retain for at least 5 years under the Accounting Act will be deleted when the retention period has expired. We protect personal data through both physical and virtual access control.

06

Third parties and disclosure of information to others

We do not share your personal data with others unless there is a lawful basis for such disclosure, or grounds for a report to the Police or civil proceedings. Examples of such grounds would typically be an agreement with you, a situation in which you witness an unwanted incident, documentation of threatening behavior, vandalism, or sabotage, or a legal basis that requires us to disclose information.

Apart from the third parties covered here in this statement, we will never sell or disclose your personal data to third parties/outsiders. Third parties also do not have rights of access to, or the ability to use, your information for purposes other than those described above, and this is covered by our data processing agreements with subcontractors/third parties.

When visiting our website

We use cookies to personalize content and ads, to analyze our traffic, and to provide social media features. We therefore share information about how you use our website with our partners in social media, advertising, and analytics. Our partners will combine that information with other information you have made available to them, or that they have collected through your use of their services.

Third-party providers we work with include:

Administration and handling of payments

We use Payex for invoice administration and sending, as well as payment processing. Your contact details will therefore be stored in their databases. For a full description of how Payex processes personal data, read their privacy policy here.

Transfer to other countries

Several of the systems we use from third-party providers rely on data storage outside the EU/EEA, primarily in the US. We are aware of the challenges of complying with European regulations (GDPR) when data is physically stored in other countries, and especially the consequences of the Schrems II ruling. We strive to adopt or switch to systems and providers that store data within the EEA or in approved third countries, but we must acknowledge that this is in many cases practically or financially difficult, especially considering the cost of changing providers. The risk associated with storing data in other countries relates to uncertainty about information security, the possibility of authorities in other countries demanding access to the data, and your limited ability to assert your rights. We assess that the systems we use that store data in other countries contain little personal information that would be of interest or value to authorities or other actors, and that the risk of infringement of your privacy is limited.

07

Automated processing, e.g., profiling

There will be no automated processing, including profiling, based on your personal data that results in legal effects or significantly affects the individual whom the personal data concerns.

08

Changes

If there are changes to our services or the regulations concerning the processing of personal data, this may result in modifications to the information provided in this privacy statement. If we have your contact information, we will notify you of significant changes. Otherwise, updated information will always be readily available on our website.

Access to Registered Personal Data

Access to Registered Personal Data

We take your privacy seriously.

If you wish to access the information we have registered about you, or information about the data processor, you may request access under the Personal Data Act.

In accordance with the Personal Data Act we have 30 days to process your access request.

The information will be provided upon presentation of valid identification.

Contact us at post@aneo.com

Withdrawal of consent

The Personal Data Act sets requirements for the processing of personal data.

Providing the information is voluntary, and if consent is withdrawn, the information will be removed/anonymized. The information will be removed and deleted when the purpose/goal of the publication changes or is no longer relevant. 

If you previously gave consent to the processing of personal data, but now wish to withdraw it, you can withdraw your consent by sending us an email to post@aneo.com. We will contact you to make sure that you really are who you claim to be.