Privacy

We take your privacy seriously. This privacy policy applies to you if you visit our websites, use our services, or want information on how we process personal data.

Aneo is responsible for how we collect, store, and use your personal information. Some of our subsidiaries manage specific processing activities within their areas of responsibility. This applies to Aneo Build, Aneo Mobility, Aneo Industry, and Aneo Retail.

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Privacy Policy

01

Contact Information

We at Aneo are responsible for the processing of personal data collected when you use aneo.com. Aneo is a corporation that includes other companies, such as Aneo Build, Aneo Mobility, Aneo Industry, Aneo Retail, Aneo Real Estate, and Construction.

Please contact us if you have any questions about our processing of personal data:

Aneo A/S
Klæbuveien 118
7031 Trondheim

Phone: +47 73 60 30 00
Email: post@aneo.com

02

Purpose of Processing Personal Data

We collect, process, and use your personal data for various purposes depending on who you are and how we come into contact with you. Our overarching purpose for processing your personal data is to deliver the services you expect from us, as well as to provide you with better information, service, and support. The more specific purposes vary depending on whether you are a customer or a visitor:

Information about our customers is used to manage and administer the customer relationship you have with us, whether you are a customer of ours or have contacted us to request information, a site inspection, or to subscribe to our email list. Information about customers' use of our services may be used in work with statistics/analysis and product improvement. The information can also be used for marketing if you have consented to this.

Information about our visitors is used to ensure safe passage in our development areas and facilities, residency in our office locations, as well as the security of people and equipment in our power plants and development areas. The processing of personal data occurs after an assessment where it is necessary for us to manage and secure our employees, partners, and the public in operational tasks and in any potentially risky or threatening situation, as well as to prevent and secure assets in connection with theft, vandalism, and sabotage. We have assessed that this is necessary to manage your relationship with us and uphold our responsibility regarding Health, Safety, and Environment (HSE) and duty of supervision.

03

What we collect

Information Related to Visits on Our Websites and Use of Cookies

When you visit our websites, your usage data is logged. This occurs, for example, when you view or click content on the website, or when searches are conducted. In this context, we use cookies, also known as cookies. Cookies are small text files stored on your computer when you download a webpage.

We process personal data based on an assessment of interests. We have determined that it is necessary to do this to tailor the website to our users. However, we protect your privacy by only using the information for statistical purposes. In this statistic, it is not possible to identify you as an individual (read about what cookies are at https://snl.no/informasjonskapsel).

Cookies used to register your activity on our websites contain an ID number, which remains with you between visits. This means you are essentially anonymous, but we can still collect information about what you and others do on the site over time. Information collected includes which pages have been visited and other activities on the site, in addition to general information about your browser and computer/mobile phone, as well as your IP address in an anonymized form.

There are two different purposes for this data collection.

The first purpose is to provide us with information on how our websites are used, enabling us to better improve your user experience, enhance website functionality, and analyze our traffic. For this purpose, we use Google Analytics to collect and store data, but we ensure that the information is not shared with others or used for other purposes. Without this information, it would be difficult for us to design the website to effectively meet our customers' needs, and the basis for this processing with Google Analytics is therefore an assessment of interests.

The second purpose is to serve you personalized and tailored marketing, including product ads with a personal touch in other channels and sites, such as social media, outside our websites, or to measure the effect of such marketing. To achieve this, we allow ad providers like Google, Facebook, and Microsoft to link information about your site usage to their cookies and ID numbers. This enables them to connect information from many different websites, so we can show you relevant ads elsewhere on the Internet, and so they can enrich the interest profile they have of your user for you to generally receive better tailored ads also from other companies. The basis for this processing is your active consent, given by accepting marketing cookies or clicking "Allow all" on our cookie banner.

In our cookie overview you can see a full detailed list of which cookies are used on our sites. You can also change or withdraw your consent to our use of cookies.

Information Related to the Processing of Job Applications

The processing of job applications is carried out using the recruitment system Webcruiter, where Webcruiter AS acts as a data processor. By applying for a job with us, applicants consent to information being stored in an electronic archive. Data is not sold, exchanged or relayed to third parties. The information processed is CV, application, certificates, and references. The processing of personal data is based on consent given by submitting the application.

Information Related to Handling Inquiries (Email, Forms, and Phone)

To handle incoming phone calls, form contacts, and email inquiries, we store information such as name, phone number, email address, any previous email history, and any personal data that might come with the inquiry. The processing of personal data is based on an assessment of interests. We have determined that this is necessary for us to help you with your inquiries, and the information is logged as part of your customer relationship with us.

Information Related to Invitations to Events

To be able to invite to events, openings, and similar, we use information such as email addresses and any personal data that might come with the invitation. The processing of personal data is based on an assessment of interests. We have determined that this is necessary for us to be able to invite you to events. Contact us if you wish to unsubscribe from such an invitation list.

Information Related to Customer Relationships

Information related to your customer relationship is primarily used to manage the customer relationship. This includes contact information, transaction information, as well as information related to ordering and use of the service. The processing of personal data is based on consent given upon entering the customer relationship.

Information Related to Video Surveillance

Video surveillance may occur in office buildings, operations centers, installation stations, vehicles, power plants, storage areas, and other facilities (including wind farms, storage areas, and transport routes related to wind power development). Information processed includes film and images of people present in and around office buildings, operations centers, vehicles, installation stations, power plants, storage areas, or other facilities (as above). The handling of surveillance material is carried out after an assessment where it is necessary for us to monitor to prevent and protect our employees, partners, and the public in potentially risky or threatening situations, as well as to prevent and secure assets against theft, vandalism, and sabotage. Recordings and logs are handled in accordance with applicable regulations.

Information Related to Visits on Our Websites and Use of Cookies

When you visit our websites, your usage data is logged. This occurs, for example, when you view or click on content on the site, or when searches are performed. In this regard, we use cookies, also called cookies. Cookies are small text files stored on your computer when you download a webpage.

We process personal data based on a balancing of interests. We have assessed that it is necessary for us to do this to tailor the website to our users. However, we preserve your privacy by using the information solely for statistical purposes. In these statistics, it is not possible to identify you as an individual (read what cookies are at https://snl.no/informasjonskapsel).

Cookies used to register your activities on our websites contain an ID number, which remains with you between each visit. This makes you initially anonymous, yet we can still collect information about what you and others do on the site over time. Information collected includes which pages were visited and other activities on the site, in addition to general information about your browser and computer/mobile phone, as well as your IP address in anonymized form.

There are two different purposes for this data collection.

The first purpose is to provide us with information on how our websites are used, so we can better improve your user experience, enhance the site's functionality, and analyze our traffic. For this purpose, we use Google Analytics to collect and store data, ensuring that the information is not shared with others or used for other purposes. Without this information, it would be difficult for us to design the website so that it meets our customers' needs effectively, and the basis for this processing with Google Analytics is therefore a balancing of interests.

The second purpose is to serve you personalized and tailored marketing, including product advertisements with a personal touch in other channels and sites, such as social media, outside our websites, or to measure the effect of such marketing. To achieve this, we allow advertising providers such as Google, Facebook, and Microsoft to link information about your use of the site to their cookies and their ID numbers. This enables them to connect information from many different websites, allowing us to show you relevant ads elsewhere on the internet, and enriching the interest profile they have on your user so you generally receive better-tailored ads from other companies as well. The basis for this processing is your active consent, which you give by accepting marketing cookies or clicking "Allow all" on our cookie banner.

In our cookie overview you can see a full overview with more details on which cookies are used on our websites. You can also change or withdraw your consent to our use of cookies.

Information Related to the Processing of Job Applications

The processing of job applications is carried out using the recruitment system Webcruiter, where Webcruiter AS acts as the data processor. By applying for a job with us, applicants consent to the storage of information in an electronic archive. Data is not sold, exchanged, or passed on to third parties. The information processed includes CV, application, certificates, and references. The processing of personal data takes place based on consent given by submitting the application.

Information Related to Handling Inquiries
(email, form, and phone)

To manage incoming calls, form contacts, and email inquiries, we store information such as name, phone number, email address, any previous email history, and any personal data that may accompany the inquiry. The processing of personal data takes place based on a balancing of interests. We have assessed that this is necessary for us to help you with your inquiries, and the information is therefore logged as part of your customer relationship with us.

Information Related to Event Invitations

To be able to invite you to events, openings, and similar occasions, we use information such as your email address and any personal data that may accompany the invitation. The processing of personal data takes place based on a balancing of interests. We have assessed that this is necessary for us to be able to invite you to events. Contact us if you wish to deregister from such an invitation list.

Information Related to Customer Relationships

Information related to your customer relationship is primarily used to manage the relationship. This includes contact information, transaction information, as well as information related to the ordering and usage of the service. The processing of personal data takes place based on consent given upon entering the customer relationship.

Information Related to Camera Surveillance

Camera surveillance may occur in office buildings, operational centers, assembly stations, vehicles, power plants, storage areas, and other facilities (including wind farms, storage areas, and transport routes related to wind power development). Information processed includes video and images of individuals located in and around office buildings, operational centers, vehicles, assembly stations, power plants, storage areas, or other facilities (as above). The processing of surveillance material takes place following an assessment where it is necessary for us to monitor to prevent and protect our employees, partners, and the public in potentially risky or threatening situations, and to prevent and protect assets in connection with theft, vandalism, and sabotage. Recordings and logs are handled in accordance with applicable regulations.

04

Your Rights

Your rights when we process personal data about you:

  1. Information: You have the right to be informed about the personal data we process about you. Through this statement, we inform you about our processing of personal data. You can also contact us if you want more information.


  2. Access: You have the right to request access to the personal data being processed about you. Please contact us if you would like access.


  3. Modification and deletion: You can also ask us to correct incorrect information we have about you or request that we delete personal data.


  4. Processing based on consent: If we process personal data based on your consent, you can withdraw your consent at any time. The easiest way to do this is by using the method indicated when you gave consent or contacting us. You can withdraw your consent to receive newsletters through the appropriate links in the emails you have received. You can change or withdraw your consent to the processing of personal data based on cookies via "Cookies" found in the footer, as described above.


  5. The right to restrict or object to processing: You have the right to have the processing restricted in certain cases, such as:

    • You dispute the accuracy of the personal data - the processing is paused for a period that allows us to verify the accuracy of the personal data.

    • The processing is unlawful, and you oppose the deletion of personal data and instead request that the use of personal data be restricted.

    • We no longer need the personal data for the purpose of processing, but you need them to establish, exercise, or defend legal claims.

    You can also object to processing while verifying whether our legitimate interests override your privacy rights.


  6. The right to data portability: For information you have provided to us that is necessary to fulfill an agreement with us, and processed automatically (i.e., not manually by us), you can request to have the personal data provided or transferred to another provider in a structured, commonly used, and machine-readable format (data portability).

  1. Automated processing, including profiling: This is discussed in more detail later in the statement.


  2. Complaint to the Data Protection Authority: If you believe that our processing of personal data is not in accordance with what we have described here or that we otherwise violate privacy legislation, you can complain to the Data Protection Authority.

You can find more information about your rights and how to contact the Data Protection Authority on the Data Protection Authority's website.

Please contact us if you have any questions related to exercising your rights or our processing of personal data. Our contact information can be found at the top of this statement.

05

Storage

In general, we store your information for as long as necessary according to the purpose of processing, provided it does not conflict with applicable laws and regulations for the retention of personal data. This retention is justified by current requirements for the storage of accounting documentation and is also necessary to safeguard the customer’s interests in connection with possible complaints and other repercussions associated with the customer relationship, as well as the need to have access to contact and delivery history at the customer's request.

We delete all information related to the customer relationship when the customer relationship is considered terminated. We consider a customer relationship to be terminated 3 years after the final delivery to the customer has been completed, unless further contact indicates that the customer relationship is still deemed to exist.

Personal data that we process based on your consent will be deleted if you withdraw your consent, as long as this does not conflict with applicable legislation for the retention of specific personal data.

Information that we are obliged to retain for at least 5 years according to the accounting law will be deleted when the retention requirement expires. We secure personal information through both physical and virtual access control.

06

Third parties and disclosure of information to others

We do not share your personal information with others unless there is a legal basis for such disclosure, or grounds for a report to the Police or a civil legal process. Examples of such basis typically include an agreement with you, a situation where you witness an unwanted event, documentation of threatening behavior, vandalism or sabotage, or a legal basis obliging us to release the information.

Beyond third parties covered in this statement, we will never sell or disclose your personal information to third parties/outside entities. Third parties also have no rights to view or use your information for other purposes than those described above, and it is covered by our data processing agreements with subcontractors/third parties.

When visiting our website

We use cookies to personalize content and ads, to analyze our traffic, and to provide social media features. Therefore, we share information about how you use our website with our partners in social media, advertising, and analytics. Our partners will combine that information with other information you have made available to them or they have collected through the use of their services.

Third-party providers we collaborate with include:

Administration and handling of payments

We use Payex for invoice administration and dispatch, as well as payment processing. Your contact details will therefore be stored in their databases. For a comprehensive description of how Payex handles personal data, read their privacy statement here.

Transfer to other countries

Several of the systems we use from third-party providers rely on data storage outside the EU/EEA, primarily in the USA. We are aware of the challenges in complying with European regulations (GDPR) when data is physically stored in other countries, especially following the Schrems II ruling. We strive to adopt or switch to systems and providers that store data within the EEA or in approved third countries, but must acknowledge that this is in many cases practically or economically difficult, particularly considering the cost of changing suppliers. The risks associated with storing data in other countries relate to uncertainty about information security, the possibility for other countries' authorities to demand access to the data, and limited opportunities for you to assert your rights. We assess that the systems we use that store data in other countries contain personal information that is of little interest or value to authorities or other actors, and that the risk of infringement of your privacy is limited.

07

Automated processing, e.g., profiling

There will be no automated processing, including profiling, based on your personal data that results in legal effects or significantly affects the individual whom the personal data concerns.

08

Changes

If there are changes to our services or the regulations concerning the processing of personal data, this may result in modifications to the information provided in this privacy statement. If we have your contact information, we will notify you of significant changes. Otherwise, updated information will always be readily available on our website.

Access to Registered Personal Data

We take your privacy seriously.

If you wish to access the information we have registered about you, or details about the data processor, you can request access under the Personal Data Act.

According to the Personal Data Act, we have 30 days to process your access request.

The information will be provided upon presentation of valid identification.

Contact us at post@aneo.com

Withdrawal of consent

The Personal Data Act imposes requirements for the processing of personal data.

It is voluntary to provide information, and if consent is withdrawn, the data will be removed/anonymized. The information is removed and deleted when the purpose/goal of the publication changes or is no longer relevant.

If you have previously given consent for the processing of personal data but now wish to withdraw it, you can revoke your consent by sending us an email at post@aneo.com. We will contact you to ensure you are who you claim to be.